Avaya partner auto Attendant setup - My Country Mobile

The Avaya has been somebody ACS R3, together — aside from the first module. Features a VM module, along with an expansion module.

They desired chiefly VoIP additional but would not head the further features such as VM and also IV R choices.

In the majority of heritage integrations, you’ll usually find four manners:

Place Asterisk at the front of the Procedure involving the PSTN as well as also the heritage PBX

Place Asterisk as analogue extensions to your heritage PBX

blended inch & two you’ve got Asterisk sitting down until the heritage PBX, also you have it upon expansion interfaces

Place Asterisk as trunks around the heritage PBX (making use of possibly T1 or analogue trunks from heritage to FXS on Asterisk), subsequently programme the Dialplan onto the culture allowing: 1 ). An accessibility code that provides you accessibility into these Asterisk trunks, two. Chest to Trunk accessibility, and to ensure Asterisk could predict.

Utilizing No 3 or 2

Is two-point dialling, at which anybody around the heritage PBX wishes to encircle up anyone on Asterisk needs to dial up the expansion onto your heritage PBX, then wait for Asterisk to answer. Even the moment Asterisk replied that you dial up the Asterisk extensions. This choice usually will not permit IV R move to Asterisk BTW that the Avaya Definity (and others) allow one to set extensions at the Dialplan which have processed with means of a vector that having capacities could achieve so two-point dialling automatically for you. And also, in fact, makes you one among the most useful approaches (aside from a T1 line) to incorporate Asterisk together with all the Avaya Definity.

Asterisk and PBX

Every analogue expansion to your heritage PBX attached to Asterisk, Avaya Partner Auto Attendant Setup, is connected into an increase in Asterisk. Which manner that expansion isn’t just employee to get a single extension inside of Asterisk. This program lets you have the IV R transfer in the heritage technique dial-up a development on Asterisk right, and but it’s incredibly pricey. Since this usually means that Asterisk merely is expanding the platform past the power of this heritage approach.

As I did not recognize the Avaya associate also nicely I planned just incorporating at 1 module into the Avaya which using a Digium solitary length T1 card may let me schedule a DialPlan around the associate who will course-specific amounts across the t 1, also invite me to get into that the CO lines out of the t-1 modules, and that will be very simple to complete over the Definity platform, so I presumed it’d function around the Avaya. Hence That the Following has been my first listing to get components with this particular specific system:

Obtain a T 1 module to your Companion (BTW, the T-1 modules just permits for 16 stations )

Asterisk Server

Digium Solitary Length T1 Card

Avaya R-6 update Pc-card (required so That It May encourage the T 1 module)

As soon as I got all together, I understood my errors (that the Spouse is simply overly restricted):

There’s not any DialPlan programming Readily Available from the Spouse.

There Is Not Any Way of enabling direct dialling out of your T 1 module into the CO traces.

I presumed only recorded an Adit 600 using the FXO card. Also, the programme that the companion to make use of just the t-1 too yet outgoing. Inside This configuration, Asterisk will sit among the PSTN and also the Avaya. But I ran into issues which the Avaya does not encourage Caller-id within the T-1, a necessity for my client. Therefore I ended up purchasing an FXS card into your Adit 600, S O that my config appeared just like that:

PSTN <> Adit 600 FXO card 1<> Adit 600 slot machine A-1 into Asterisk T-1 <> Adit 600 FXS card slot Two <> Adit 600 A-2 into Avaya Spouse T-1.

The reason maintained that t 1 is the fact that it gave me personally. A couple of additional channels amongst Avaya along with Asterisk, therefore people will be to the device using asterisk end users and each one the PSTN traces.

The instalment

The Join the device traces out of telco into the FXO card to the Adit

Join the Lines into the Avaya into the Adit FXS card

Those Join a cross overt-1 cable out of your T1/1 jack to your Adit into Asterisk

Join a cross overt-1 cable in your T1/2 jack to your Adit into the companion Avaya Partner Auto Attendant Setup

Currently the programming facet:

From the Adit 600 link every one of the stations out of slot1 into the very first eight stations online play with that a:1.

From the Adit 600 unite all of the stations. Out of slot two into the 2 and 8 stations online play with a:1 (stations 9 16 )

Like From the Adit 600 join the remaining part of the stations out of the:1 towards precisely the exact stations onto the:2, Avaya works by using just 16 stations from 924.

This Is the Way that the Adit appeared

Stations a:1:1-8 <> 1:1-8

stations a:1:9-16 <> 2:1-8

stations a:1:17-24 <> that a:2:17:24

From the Avaya be certain you programme exactly the t 1 card (that a computer system is necessary for that, you can not only utilize extension 10) to disable the initial eight channels (actually from station 9 to 16),

For your remainder do DO like bookmarking,

DID Mappings

Inform the Avaya to furnish local dial-tone around the t-1,

Programm for each of you mobiles a button which selects up a station about the t-1 and ” I programmed the maximum three switches, as there was no room to get longer. As these buttons (that the t-1 ) are simply employee for VoIP extensions that I did not desire over this, if you do, then you are going to need to alter the platform to Hybrid in Key. Along with programme extensions touse searing buttons in the place of buttons that are uninstalled. Bear in mind the Avaya companion mapped those switches into precise channels in SMS secret manner.

Back in Asterisk, set up the length in /etc / zaptel. Conf the principal issue would be your indicating: fxsks=1-8, fxoks=9 16, e&m=17 24

Installation /etc/asterisk/Zapata. Conf with unique signalling for those stations mentioned previously,

Installation 3 classes from Zapata.conf, inch to your own FXO card2, such as your FXS card, and 3 to its t 1. I ensured I did not configure over just three stations for category 3, as the Avaya hadn’t any usage for someone of those additional stations, I’d to disable these as of deficiency of switches, and also the Partners liberty of employing pooled and invisibly collectively.

Installation 3 contexts to utilize to each category previously mentioned Avaya Partner Auto Attendant Setup.


Presently in extension.conf, I had to complete would be that group1/context1 was utilized for connection with the PSTN, also if a telephone came, I did was a ring that the associate.

To get group2/context2, I generate Reactive dialling, also, to contain the dialling for those extensions of asterisk Avaya Partner Auto Attendant Setup

to get group3/context3 I simply set that if dialling into the Avaya. It knows the expansion also requires which development employing DID, or even if it by chance generally does not understand the extension. It merely requires for the VM phoning category, utilizing a habit DID map onto your associate.

Avaya Partner ACS Communicates

The Avaya Partner ACS communicates with it is or some other Voice-mail System with DTMF. How that it will work is that you simply add the Avaya extensions which Asterisk is joined. Into in hunt group 777 over the Avaya. With it has VMS protect characteristic that the Avaya will telephone people extensions. So that once the voice email machine selects it is going to ship the DTMF. Listed below Are principles Whom I understand precisely what they’re and What Things things to do for this:

#00#XX#YY# consumer XX is assessing voice-mail, also can be attached with jack YY over the Avaya.

#01#XX## Phone has been ascribed to VM for automobile attendant (IVR) providers.

#02#XX#YY# Inner caller XX is departing a voice mail message to YY.

#03##XX# Topical caller leaving an email to XX.

#04##XX# Additionally to get automobile attendant, ” I was not equipped to work out which person if, or might’ve left a blunder.

#10### A person set the platform daily manner.

#1-1 ### A person set the platform in a nighttime manner.

#1 2 #XX#YY# I’ve zero ideas precisely what it is, however. That I discovered that it had been achieved each time the device began.

#1 3 #XX#YY# like #1-2 #XX#YY#.

If a call comes directly to the Avaya I’ve it will VM soon after a few rings, then in the time asterisk are sure to receive the DTMF codes. Additionally, whenever someone leaves an email that the Avaya will telephone the VM Ports (Asterisk) with a few of those codes previously.

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