Flexible, affordable, and easy-to-use Call Quality Monitoring Software your business contact center Country.
Call monitoring, or Call Quality Monitoring Software, is a set of features for improving your customer interactions. Included with any contact center service plan from My Country Mobile gain real-time visibility into your customer interactions with your employees or monitor call quality over time with intelligent analytics. Call quality management includes real-time call monitoring, agent scoring, QA scoring, custom dispositions, and many more call management features.
We’re so confident in the My Country Mobile Office Plus platform that we set up your solution and let you test all your call quality monitoring features completely risk-free! Contact us today to schedule your free trial.
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