Pricing and Plans

CCaaS Pricing Modern Layout
Save up to 33% by paying annually
Number of users

Standard

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$24
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Business

Advanced features for organizations looking to elevate experiences with superior customer service tools, automation, and multi-site management.
$28
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Enterprise

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$36
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Core

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$24
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Advance

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$28
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Ultra

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$36
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Core

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Advance

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Ultra

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Standard

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$24
$16
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Business

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$28
$20
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Enterprises

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$36
$28
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Standard

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$24
$16
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Business

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$28
$20
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Enterprises

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
$36
$28
/user/month * paid annually
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Standard

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft integrations
  • Single sign-on
  • Visual voicemail
  • Real-time Quality of Service (QoS) Analytics
  • Unlimited AI-powered video meetings, up to 100 participants
  • AI video meeting transcription, summaries, and insights
  • Developer platform, custom integrations, access to APIs
Most Popular

Business

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Unlimited internet fax
  • CRM integrations (Salesforce, Hubspot, and 300+ apps)
  • Adoption and usage analytics with 6 months of storage
  • Archiver for cloud storage back-up
  • Custom roles and permissions
Best Value

Enterprises

Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Custom Pricing
Talk to an Expert
Try Free Demo
  • Customizable business analytics with 12 months of storage
  • Unlimited AI-powered video meetings, up to 200 participants
  • Device analytics and alerts
  • Unlimited storage for files and recordings **

Compare plan features

Pricing Table
Have a question? Call (800) 574 5290
Starter
Business
Enterprises
Pricing
Annually: $20/user/mo
Monthly: $30/user/mo
Annually: $25/user/mo
Monthly: $35/user/mo
Annually: $35/user/mo
Monthly: $45/user/mo
Cloud phone system
Business phone or toll-free numbers ✓ ✓ ✓
Toll-free minutes 100 1000 10,000
Unlimited domestic calling in US/Canada ✓ ✓ ✓
Enhanced Business SMS 25/user/mo 100/user/mo 200/user/mo
Visual voicemail – voicemail transcriptions, voicemail to email ✓ ✓ ✓
Multi-level auto attendant and IVR ✓ ✓ ✓
Shared lines ✓ ✓ ✓
High-definition (HD) voice, AI-noise cancellation ✓ ✓ ✓
End-to-end encryption for calls (beta) ✓ ✓ ✓
Emergency calling (E911) ✓ ✓ ✓
Up to 8-digit extensions with site codes ✕ ✓ ✓
Receptionist and admin console (heads-up display) ✓ ✓ ✓
Advanced call monitoring including whisper, barge, and monitor ✕ ✓ ✓
Hot desking ✕ ✓ ✓
Unified communications
Team messaging and file sharing Yes, limited storage Yes, limited storage Yes, unlimited storage
Mobile apps for iOS and Android ✓ ✓ ✓
Unlimited audio conferencing ✓ ✓ ✓
Video meetings and participants Up to 100 video participants Up to 100 video participants Up to 200 video participants
High-definition (HD) video ✓ ✓ ✓
AI Meeting Insights and Live Transcription ✓ ✓ ✓
Whiteboard and annotations ✓ ✓ ✓
Collaborative notes ✓ ✓ ✓
Breakout rooms ✓ ✓ ✓
Remote desktop control ✓ ✓ ✓
Unlimited internet fax ✕ ✓ ✓
Unlimited storage for files, messaging, and recordings ✕ ✕ ✓
End-to-end encryption for video and messaging (beta) ✓ ✓ ✓
Video recording Unlimited / 1 year of cloud recording retention Unlimited / 1 year of cloud recording retention Unlimited / 1 year of cloud recording retention
RingSense Conversation Intelligence for Sales (new) Add-on option Add-on option Add-on option
RingCentral Rooms Add-on option Add-on option Add-on option
RingCentral Webinar Add-on option Add-on option Add-on option
Administration
Less than 6 mins of annual downtime SLA (99.999% uptime) and 7 layers of enterprise-grade security ✓ ✓ ✓
Single sign-on i ✓ ✓ ✕
24/7 support and professional implementation i ✓ ✓ ✕
Call management and phone system administration i ✓ ✓ ✕
Cost center management i ✕ ✓ ✕
Multi-site admin and management i ✕ ✕ ✓
Custom roles and permissions i ✕ ✕ ✓
Analytics
Call log reports i ✓ ✓ ✓
Real-time quality-of-service analytics and alerts i ✓ ✓ ✓
Adoption analytics i ✓ ✓ ✓
Business Analytics Essentials i ✓ ✓ ✕
Business Analytics Pro i ✓ ✓ ✕
Device analytics and alerts i ✓ ✓ ✓
Live Reports for real-time call queue management i ✕ ✕ ✓
Platform & workflow customization
Developer platform and access to APIs i ✓ ✓ ✓
Integrated telephony for Microsoft Teams i ✓ ✓ ✕
Popular integrations including Office 365, Google, Slack, and more i ✓ ✓ ✓
Archiver App integration for cloud storage back-up i ✕ ✓ ✓
CRM integrations with Salesforce, Zendesk, and more i ✕ ✓ ✓
Industry-specific integrations with VMWare, Canvas, Smarsh, and more i ✕ ✕ ✓

Start Up

For voice contact centres
$88
/user/month * paid annually
  • Voice channel
  • Call routing
  • Speech-enabled IVR
  • Outbound campaigns
  • Analytics and reporting
  • Unified communications
  • Interaction recording
  • Knowledge
  • Native bots
  • Predictive engagement
  • Predictive routing
  • Agent Copilot
Buy Now
Most Popular

Business

For omnichannel contact centres with quality assurance and compliance built in
$136
/user/month * paid annually
  • Digital channels
  • Voice channel
  • Omnichannel routing
  • Speech-enabled IVR
  • Outbound campaigns
  • Analytics and reporting
  • Unified communications
  • Quality assurance and compliance
  • Knowledge
  • Native bots
  • Predictive engagement
  • Predictive routing
  • Agent Copilot
Buy Now

Enterprises

For omnichannel contact centres with full WEM capabilities
$184
/user/month * paid annually
  • Digital channels
  • Voice channel
  • Omnichannel routing
  • Speech-enabled IVR
  • Outbound campaigns
  • Analytics and reporting
  • Unified communications
  • Quality assurance and compliance
  • Knowledge
  • Native bots
  • Predictive engagement
  • Predictive routing
  • Agent Copilot
  • AI-powered forecasting and scheduling
  • Speech and text analytics
  • Employee performance
  • Resource management
Buy Now

CPAAS Pricing Tab Layout

Basic SMS

For small teams

$19
per month
  • 1,000 SMS credits
  • Basic delivery reports
  • Standard support
  • API access

Pro SMS

For growing businesses

$79
per month
  • 5,000 SMS credits
  • Advanced analytics
  • Priority support
  • Dedicated account manager
Voice Calls
Phone Number Rental
Add On Services
Detailed Networking Pricing
Voice Call
Voice API Pricing Table
Number Type To Make Calls (Outbound) To Receive Calls (Inbound)
Local Calls
Starts at
$0.0100/min
View detailed network pricing
$0.0055/min
Toll-Free Calls
$0.0030/min
Starts at
$0.0180/min
Client SDK (browser, mobile) and
SIP Calls
Audio streaming (per stream/min)
$0.0030/min
$0.0030/min
Phone Number Rental
Voice API Pricing Table
Number Type Pricing
Local Numbers $0.50 /month
Toll-free Numbers $1.00 /month
Add-On Services
Service Pricing Table
Service Pricing
Answering Machine Detection $0.0000 /min
Call Insights
Basic $0.0000 /min
Premium $0.0025 /min
Call Recording $0.0000 /min
Recording Storage $0.0000 /min
Automatic Speech Recognition $0.02 /15 seconds
Call Transcription $0.0095 /min
Conference Calls $0.0000 /min
Multilingual Text to Speech $0.0000 /min
CNAM Lookup $0.00500 /lookup

Get Voice API Pricing That Fits Your Needs, Anywhere You Connect

  • Inbound Call Pricing: Competitive rates designed for seamless customer communication
  • Outbound Call Pricing: Flexible pricing for efficient outreach across global markets
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Name
Video API
UPAAS Product Breakdown
Product breakdown
Video calling
Rate for each participant connected to a Video Group Room
$0.0032 per participant per minute
Participant recordings
Audio and Video track recordings of each participant connected to a Video Group Room
$0.0032 per participant per minute
Video call compositions
Rate for composing/mixing the participant recording files into a single playable MP4 file
$0.008 per composed minute
Media storage
Storage of recording and composition files on the Cloud
$0.00134 per GB per day*
* First 10 GBs is free
Video Features
Video features
$0.004 per minute per participant
Number of participants
 Up to 50 participants
TURN Relay
 Unlimited
Video Insights
 7 days
Virtual backgrounds
Add virtual backgrounds to browser-based video applications. Available on Google Chrome and Microsoft Edge.
 ✓
Noise Cancellation
Add AI-powered noise cancellation to your video calls to eliminate distracting sounds.
 ✓
Developer support
Get best-in-class documentation, tooling, and sample code.
 ✓
GDPR compliant
 ✓
HIPAA eligible
 ✓
Quality controls
Access Network Quality API and Network Bandwidth Profile API.
 ✓
Developer support
Utilize best-in-class documentation, tooling, and sample code.
 ✓
SERVICES
DIRECTION SMS MMS
Send outbound messages $0.0032 per message part + carrier fee $0.012 per message part + carrier fee
Receive inbound messages $0.0032 per message part + carrier fee $0.004 per message part + carrier fee
Carrier fees for outbound messages
CARRIER SMS MMS
AT&T $0.003 per message part $0.0075 per message part
C Spire Wireless $0.0025 per message part $0.01 per message part
Carrier Group A No carrier fee No carrier fee
Digicel $0.11 per message part No carrier fee
Lleida $0.04 per message part $0.04 per message part
T-Mobile USA $0.003 per message part $0.01 per message part
The Sprint Group $0.003 per message part $0.01 per message part
U.S. Cellular $0.005 per message part $0.01 per message part
Verizon Wireless $0.0031 per message part $0.0052 per message part
All other carriers No carrier fee No carrier fee
Carrier fees for inbound messages
CARRIER SMS MMS
AT&T No carrier fee $0.0075 per message part
Bell & Virgin No carrier fee No carrier fee
C Spire Wireless No carrier fee No carrier fee
Carrier Group A No carrier fee No carrier fee
EastLink No carrier fee No carrier fee
Lleida $0.00001 per message part No carrier fee
T-Mobile USA $0.003 per message part $0.01 per message part
Telus No carrier fee No carrier fee
The Sprint Group $0.003 per message part $0.01 per message part
U.S. Cellular No carrier fee No carrier fee
Verizon Wireless No carrier fee No carrier fee
All other carriers No carrier fee No carrier fee

Amount Rate per SMS Number of SMS
$5 $0.0822 0
$10 $0.0822 0
$25 $0.0822 0
$50 $0.0822 0
$100 $0.0822 0
$ $0.0822 0

Create a free account to access our competitive SMS pricing and enjoy low-cost messaging solutions with rates starting at just $0.0822. Benefit from flexible options, including custom amounts, with no credit system—just straightforward messaging at affordable rates!

Get Started with SMS Today!

Premium

Try Now
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  • Quality based routing
  • USD
  • SIP over UDP & TCP
  • Available
  • No Setup fee
  • Covers A-Z destinations
  • 1/1 per second
  • G.729, G.711, G.723.1
  • T.38
  • 24/7 Real-time CDR’s
  • 24/7 Real time
  • No taxes
  • No commtiment
  • Low rates for any volume

Standard

Try Now
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  • Balanced quality-cost routing
  • USD
  • SIP over UDP & TCP
  • Available
  • No Setup fee
  • Covers A-Z destinations
  • 1/1 per second
  • G.729, G.711, G.723.1
  • T.38
  • 24/7 Real-time CDR’s
  • 24/7 Real time
  • No taxes
  • No commtiment
  • Low rates for any volume

CC Routes

Try Now
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  • Balanced cost-quality routing
  • USD
  • SIP over UDP & TCP
  • Available
  • No Setup fee
  • Covers A-Z destinations
  • 1/1 per second
  • G.729, G.711, G.723.1
  • T.38
  • 24/7 Real-time CDR’s
  • 24/7 Real time
  • No taxes
  • No commtiment
  • Low rates for any volume